← Back to ProfitWire

Data Request

Use this page to exercise the privacy rights described in our Privacy Policy. We respond to verified requests within 30 days (45 days for complex requests, with notice).

What you can request

  • Personal data export — a machine-readable copy of the personal data associated with your account.
  • Marketplace data export — the listings, orders, and sync history we hold from your connected eBay account.
  • Account information — settings, plan history, and invoice metadata.
  • Access — a summary of the personal data we hold about you and how it is used.
  • Correction — correction of inaccurate or incomplete personal data.
  • Restriction / objection — restrict or object to certain processing where the law provides that right.
  • Deletion — see the Delete Account page.

How we verify you

To protect your account we will only fulfil requests once we can reasonably verify that you are the account holder — typically by matching the request against the email address on file and, where needed, by asking you to confirm the request from within a signed-in session. Authorized agents must include written proof of authorization.

Submit a request

The form below opens your email client with a pre-filled message to support@getprofitwire.com. Submitting a request via email creates a written record for both of us.

We will not charge a fee unless your request is manifestly unfounded or excessive, as permitted by law.

Prefer to email us directly?

Send your request to support@getprofitwire.com from the email address associated with your ProfitWire account.

Appeals

If we decline your request, we will explain why and how to appeal. EEA / UK residents may also lodge a complaint with their local supervisory authority. California residents may contact the California Privacy Protection Agency.